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Over the last two weeks, we did a series of the "10 worst phrases you can say in relationships". We talked about how some words and phrases will annoy, upset and hurt others and are simply not helpful if we want to connect to others in a positive way. 

Now let’s do the opposite. Let us now explore and highlight the Best Phrases you can in say relationships. 

Today’s phrase is one that you may already be using: How was your day?

This phrase might just be in the running for the worst possible phrase or the least helpful thing that you can say if you want to build strong relationships. 

While yesterday’s phrase "If I were you" is usually said beforedisaster happens, "I told you so" is generally used after the advice is not heeded and ‘disaster’ ensues. 

"I told you so" can be said in many different ways, of course: 
I told you so. 
I knew this would happen. 
I could see this one coming
I could’ve told you this was coming. 
Can I tell you…I thought this might be the result?
I knew it!!
No surprise that this happened, is it? 

The reason it is so damaging to relationships is because we use it when the person on the receiving end is likely already feeling pretty bad about something that happened. And saying I told you so is guaranteed to make them feel worse even though it might make us feel superior and smug by reminding them how much they need our...

Many of us love giving advice, thinking to ourselves: "I should really share the wealth of my knowledge, wisdom and experience – I am sure the recipient of my advice will be very grateful indeed". 

And then we get very confused when the advice is rejected or remains unheeded  . . .

Here’s the thing: one of the worst ways of giving advice is to start it with "If I were you  . . ." before we have finished this sentence, the person on the receiving end of this advice is saying to themselves:
But you are not me
My situation is different 
You just don’t understand 

And all that valuable advice that we so graciously shared has now gone to waste – sigh! Such a shame, no?

It turns out that of the many ways of giving advice, the most effective one is to simply share information about something. A study on this subject found that information advice was the most effective and the one most likely to be heeded. Information advice...

Today’s phrase is another variation of blaming the other person for issues in the relationship. 

As we have discussed before, conflict is normal and even healthy in relationships. It is how we deal with the conflict rather than the absence of conflict that determines if the relationship is fulfilling or not. 

Even though conflict is normal, it can be unpleasant. When we are in the midst of an argument, it can trigger all sorts of strong emotions that make it difficult for us to have productive conversations. 

When we find ourselves triggered, it can be very helpful to take some time for ourselves to calm down so that we can get back to the conversation in a more helpful way. 

The key, though, is to take responsibility for our own emotional state rather than suggest that the other person is "not being rational"

A statement such as "I’ll talk to you when you can be rational" is guaranteed to make matters worse. It is a statement that is likely to inflict emotional injury and make the other person significantly angrier. 

Have you ever felt completely exasperated in your efforts to reach someone? To get them to understand your point of view? 

Ever felt so exasperated that you say: "fine, whatever" as a signal that you are giving up on this argument? As a signal that you are metaphorically throwing up your arms in resignation? 

While it is not realistic to agree on everything or even understand where the other person is coming from, it is important to keep talking about issues that mean something to you (or them). In the absence of continuing communication on important matters, misunderstanding and resentment is likely to grow in the relationship in the place of love and connection. 

Many people find this phrase so annoying that it regularly shows up on the lists of most disliked phrases.

So the next time you are going to disagree with someone or present your opinion which might be controversial or unpopular, start by acknowledging what others are saying and make sure you understand the various aspects of the discussion. You can then state your opinion in a respectful way without using the phrase "with all due respect".

I’m sorry but . . .in this phrase we appear to be taking responsibility and saying sorry. However, the "but" in the apology negates everything that comes before it. The end purpose of such an apology is to effectively promote ourselves as the good guys and to blame someone else as the real responsible party.

Consider these examples:

I’m sorry Mummy yelled, but your behavior was so bad I had to do something to get your attention…

I’m sorry I laughed at you but you were looking kind of ridiculous . . 

I’m sorry I flirted with your best friend but you were ignoring me . .

I’m sorry but aren’t you being a bit too sensitive . . .

I’m sorry I forgot but you should have reminded me . . .

I’m sorry but can you see how the above are not apologies! 
A true apology does not contain the word "but". It is an unconditional apology which does not...

As human beings we mess up and make mistakes. Quite often. We sometimes behave badly with those who matter most to us. 

And when we are confronted about our poor behavior or judgment by a loved one, it feels uncomfortable and it is anxiety provoking. It can be tempting to deny our role in making someone upset by denying responsibility, or worse by blaming them for our own behavior. 

For those of us who are parents, our children can sometimes really push our buttons. We may lose it from time to time and get ashamed by our behavior. At this point, we say things like "You made mom/dad mad". "Look what you made me do". We may believe that we are hiding the fact that we fell short of our own values and we feel ashamed. But lets not kid ourselves. Our children can pick up on the fact that we are shirking responsibility. And the lesson they learn from this is NOT the one we want them to learn!

Similarly, in adult relationships which are abusive or severely distressed, there can...