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Know your why (DW#314)

If you are planning to achieve something significant this year, you will lose inspiration and motivation along the way. Almost guaranteed.

So what will keep you going?

People who keep going after the initial inspiration has waned do so because they recognize and remember the meaning and purpose of their goals.

In other words, the reasons WHY they set the goal as they did are front and centre in their minds. This is what keeps them going when the going gets tough.

Research in psychology shows that meaning and purpose are strong motivating factors for people. In one study, for example, two groups of mountain climbers rated the difficulty of climbing certain hills. Those climbers who had a strong sense of purpose thought that the hills required less effort to ascend and weren’t as steep as those who did not have this sense of purpose.

What can we learn from this?

If we want to achieve something big this year, we need to ask
ourselves what it means for us to get this done, to...

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Take your goals out of your head (DW#311)

What is the one thing that makes it 42% more likely that you will achieve your goals?

It is writing them down.

Here are some reasons why it is a good idea to get your goals and resolutions out of your head and onto paper.

  1. The act of writing down your goals clarifies what you really want
  2. Seeing the written goals motivates you to take action
  3. Writing down the goals gives them a concrete reality and helps to overcome resistance
  4. It invites focus by helping you to filter out other opportunities which distract from the written goals
  5. It allows you to see and celebrate your progress as you achieve these goals
  6. Writing and keeping your goals in view reminds you what you need to work on.
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A fixed mindset versus a growth mindset (DW#308)

A big difference between people who set goals and those who don’t is the mindset around growth and change.

Carol Dweck, author of Mindset and one of the leading researchers in the field of motivation, differentiates between a "fixed mindset" versus a "growth mindset".

With a fixed mindset, people believe that they either have what it takes or they don’t. They are not open to trying new things, accepting challenging opportunities or learning new things. They resist change because they simply don’t believe it is possible. Failure to them is a sign that they don’t have what it takes so they do not try things which they might not succeed at.

People with a growth mindset on the other hand, embrace challenging opportunities because they believe that they can only reach their highest potential by consistently challenging themselves and playing outside their comfort zone. They believe that failure is a necessary to learning and growing.

Here is what she says about...

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Minimize or mock a complaint (how to start and continue a fight) (DW#301)

One of the worst things we can do when someone makes a complaint in a relationship is to minimize it, or even worse, to mock the complaint by our words or actions.

When the wife in the scenario that we are discussing complained that the husband does not help with cleaning up the mess, he minimized and mocked her complaint by picking up one tiny thing and then saying: There,I helped. Now are you happy?

This is an example of Reductio ad absurdem "Reducing to absurdity" which deflates others by making their wish, complaint, or idea sound silly or foolish.

We can also minimize a complaint by saying something like: Why are you making such a big deal about something so little?

Not only is this kind of response to a complaint minimizing and hurtful, it devalues our partner and what is important to them.

Not a great way to build a relationship.

If you wanted to repair the interaction on the other hand, try understanding the meaning and feeling behind the complaint instead.

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Blame the other for how you feel (how to start and continue a fight) (DW#299)

It is sooo tempting to blame the other person for how frustrated or upset we are feeling. After all, we are feeling awful and it must be someone’s fault, right?

The husband in the example blamed this wife for driving him crazy:
You’re so messy it drives me crazy.

This is a very common pattern in couple interactions. We link our feelings directly to someone else’s actions. And then we let them know. In not-so-kind language. Usually by attacking.

Here’s the thing: when we attack someone, they are biologically hardwired to defend themselves or to exit the conversation. (Ever heard of the fight or flee response?)

Without a significant level of self-awareness and self-development training, it is extremely challenging to bear the brunt of an attack without defending or counter-attacking.

Blaming also assumes that the listener is the cause of the speaker’s actions or experience, and that is simply not accurate.

The issues that trigger us generally belong to...

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The truth about lying (DW#295)

As we wrap up our discussion on telling the truth about lying, let’s look at some interesting facts and studies from experts about truth and lying

· Research by Kim Serota, a marketing professor at Oakland University suggests that at least in North America, the average person tells one to two lies a day. (People tell more lies in January than any other month. The average person tells 217 lies in January (about seven per day). His research also suggests that "prolific liars" tell a lot more lies than that – according to his study, 5% of people tell approximately half of all lies!

· Most lies are told to get ahead in the workplace, to avoid being criticised or rejected or to hide something from family members. The most benign reason that people lie is to avoid hurting someone’s feelings.

· Our culture condones dishonesty and because of this, our own truthfulness declines . "There’s something antisocial about being too honest," says David...

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The difference between listening and agreeing.

In my experience, one of the things that stops us from truly listening to the other is the fear that listening might indicate that we agree with what they are saying.

What if we don't agree? Should we not start making our case right from the first sentence? Does silence not mean assent?

Not so. Just hear me out. :)

Listening to, and agreeing with, are two different communication processes. And in between the two lies a third one – understanding.

When someone is sharing their experience, their feelings or their thoughts, there is really nothing to agree to or disagree with. The experience, the feelings and the thoughts belong to the person who is having and sharing them. Our role is simply to hear them out and to understand them (if we wish to be connected to them, that is).

For statements or conversations that do require agreement or disagreement (such as making plans or finding a solution to a problem) understanding the conversation before we agree or disagree with it is...

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Change your intention

According to the vast majority of experts on communication, most of us listen only with the intention to reply.

We filter what is said so that we can focus on what we can challenge.

We are having our own little conversation in our heads, coming up with a suitable response that will prove our point. Instead of listening, we are "just preparing to speak."

We act like lawyers for the prosecution and the defense and focus on how we can decimate our opponent and the premise of their argument.

Oops . . . did I say decimate? Did I say opponent?

Is this a person that we care about? A person that we are in relationship with? Is that not why they are trying so desperately to get through to us?

How about we put aside the cross examination skills that we may have learnt from Harvey Spectera and Alicia Florrick on TV just for the moment?

And try listening to understand.

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Why listening well is SO challenging

Listening well, as we began saying last week, is arguably one of the most challenging skills in communications. AND it is absolutely critical to building meaningful connections with others.

Let us try and understand some solid reasons why it is so challenging so that we can move beyond the challenges.

Firstly, a study at Princeton University found that there is a lag between what you hear and what you understand. Depending upon the individual, it could be between a few seconds to up to a minute.

This is where the trouble starts.

During that lag-time, we start to listen to ourselves and not to the other person. Have you noticed how you start having a conversation while another person is speaking? Making judgments and assumptions about they are saying and about to say?

While this is happening, of course our understanding of what the other is saying has plummeted.

What causes the lag time between hearing and understanding? Filters such as our physical and emotional state or external...

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Listening is uncomfortable

Listening to somebody express their needs, their problems, their pain, their frustration or sadness is not easy and it is not fun. It touches your heart, makes you anxious and you want to make it all better.

As soon as possible.

And so you start offering solutions to make the other person feel better…

"Cheer up. Its not so bad."
"Look on the bright side"
"Be grateful. There are so many people who have it much worse"
"Be positive. Its all in your mind."
"Don't be sad (or angry, or upset, or frustrated or whatever). It will get better soon".

A question for you: how is that working out for you and for your relationship?

Does the person thank you for your wisdom, calms down, takes your advice and becomes cheerful?

No, I didn't think so.

Here's the thing: there is a time for listening and a time for offering support, guidance or advice.

And you generally have to do one before you can do the other.

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