Yesterday we talked about how an emotional overreaction or flooding lasts a mere 6 seconds.
What you do during those six seconds can be either helpful or harmful in dealing with the situation that you are facing.
What is NOT useful to do whilst you are pausing is to replay the situation in your mind, think about how the other person is wrong or to plot your revenge.
Instead try this:
These steps will help you gain your composure, to focus on what is most important in the here and now and prepare you to continue the conversation minus the overreaction.
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